Privacy Policy

Effective Date: 2025-06-26

RannaBite ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our mobile application ("the app"), how we use it, and what choices you have.

1. Information We Collect

a. Account Information

When you register or log in to RannaBite using Firebase Authentication (supporting Email/Password and Google Sign-In), we collect certain basic account information:

Email address: Primarily for authentication and communication.
Firebase User ID (UID): A unique, anonymous identifier generated by Firebase for your account. This UID is used as the primary key to link and manage your personalized data within the app.
Your display name and profile picture: If you choose to sign in using Google, these are provided by Google and are associated with your Firebase account.

This data is used strictly for authentication, managing your access to the app, and linking your personalized data (such as recipe credits and unlocked content) to your unique user account.

b. Virtual Currency ("Recipe Credits")

RannaBite utilizes a virtual currency system called recipe credits. These credits are non-transferable, non-refundable units that can be acquired through in-app purchases and used to unlock premium recipe content within the app. It's important to understand that recipe credits:

Are not real currency, legal tender, or any form of stored value.
Cannot be converted into real money, exchanged for real goods/services outside the app, or transferred to other users.
Are tied exclusively to your unique Firebase user account (UID) and are managed solely within the RannaBite app.
Your current credit balance and transaction history (purchases, consumption) are stored securely in our Firebase Firestore database.

We track the number of credits purchased, spent, and remaining for your account solely for the purpose of enabling and managing access to premium content. We do not track how you use any unlocked content beyond access control.

c. Premium Recipe Access Data

When you use recipe credits to unlock a premium recipe, the unique identifier (ID) of that unlocked recipe is securely associated with your Firebase user account (UID) and stored in our Firebase Firestore database. This allows you to access your unlocked premium recipes across multiple devices as long as you are logged in with the same account.

d. Payment Information

In-app purchases (e.g., buying recipe credits) are processed securely through third-party payment platforms, specifically Google Play Billing. We do not collect, access, store, or process any of your sensitive payment card details or personal billing information. Your payment data is handled solely by Google Play, subject to their respective privacy policies.

e. Usage & Analytics Data

We use Firebase Analytics to collect anonymized and aggregated usage statistics to understand how our app is used and to improve your experience. This data may include:

Screens viewed and navigation paths
Feature usage (e.g., recipe unlocks, button taps)
App session durations and frequency
Device type and operating system information (non-identifiable)

This data is anonymized and helps us identify trends, fix issues, and make the app better. No personally identifiable data (like your name or email) is used in analytics reporting. You may be able to opt-out of certain analytics tracking through your device settings.

f. Crash & Error Reports

To ensure app stability and performance, we use Firebase Crashlytics to automatically detect and analyze app crashes and errors. Crash reports may include:

Device information (e.g., model, OS version, app version)
Crash logs and diagnostic data (e.g., stack traces) leading to the crash

These reports are used solely for debugging purposes, to identify and fix bugs, and to improve app stability. They do not include names, email addresses, or any personal content.

2. How We Use Your Data

We use the information we collect for the following essential purposes:

To authenticate and identify users, providing secure access to the app.
To manage and track your virtual currency (recipe credits).
To enable access to and sync your unlocked premium recipes across your devices.
To provide personalized features and content within the app.
To provide customer support and resolve technical issues you may encounter.
To analyze app usage trends, fix bugs, and continuously improve app features and performance.
To process account and data deletion requests.

We do not sell, rent, or knowingly share your personal data with advertisers or unrelated third parties for their marketing purposes.

3. Data Storage and Security

All data is securely stored in Firebase services (Firestore and Authentication). We use Firebase's built-in security and encryption mechanisms to protect your data. Your personalized data is linked to your Firebase UID and cannot be accessed by other users.

4. Third-Party Services

We rely on the following trusted third-party services to provide the full functionality of RannaBite:

Google Firebase: Including Firebase Authentication (for user login), Firebase Firestore (for data storage), Firebase Analytics (for usage statistics), and Firebase Crashlytics (for crash reporting).
Google Play Billing: For secure processing of all in-app purchases.
Google Sign-In: For facilitating user login via Google accounts, which may involve collecting your name, email, and profile image as part of the authentication process.

These services may collect and process data as required to perform their functions, and their handling of your data is governed by their own respective privacy policies. We encourage you to review them.

5. Data Retention & Account Deletion

We retain your account-related data (email, Firebase UID, credit balance, unlocked recipe IDs) for as long as your account is active.

Account and Data Deletion Request: You have the option to request the deletion of your account and all associated user data directly within the app's settings.

Upon receiving your request, your account data (including your email, Firebase UID, credit balance, and all unlocked premium recipes) will be marked for deletion from our systems.
Important: This deletion process is handled manually by our team to ensure proper verification and may take several days to complete.
Once your account and data are deleted, this action is irreversible, and all associated personal and app-related data (including any purchased credits or unlocked recipes) will be permanently removed and cannot be recovered.

Anonymized crash and analytics data are retained according to Firebase's default retention settings.

6. User Control & Your Rights

You have the right to control your personal data. This includes:

Discontinuing Data Collection: The primary way to stop ongoing collection of data by the app is to cease using the RannaBite application and/or uninstall it from your device.
Requesting Deletion: You can request the deletion of your account and all associated personal data (as detailed in Section 5, 'Account and Data Deletion Request').
Accessing and Correcting Data: You can request to access the personal information we hold about you or request corrections to any inaccurate data.

To exercise any of these rights, please contact us at the support email listed in the app store listing or within the app's 'About' section.

Please note: While we are committed to fulfilling your requests promptly, the execution of these rights may be subject to reasonable delays due to technical issues, system maintenance, or other unforeseen circumstances. We appreciate your understanding in such events and assure you that your request will be processed as soon as reasonably practicable.

7. Children's Privacy

RannaBite is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted in-app or on this page. Your continued use of the app after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
rannabite@gmail.com